I just watched the craziest greeting of a prospective client on a car lot I have seen (not in a good way either). The Sales Consultant watched the client from about 100 feet away. Being very careful to stay out of the line of sight, so as to not have to answer any questions. I […]
Tag: Training
Stop Selling – Start Serving
Every place I travel I keep getting asked the same question, “What is your best tip in Sales?”. There is one great answer, STOP SELLING. I encourage all my graduates to give their new title as Sales and Service Liaison at …… If you surveyed all your clients entering the Dealership and asked them to […]
Hiring Success – How to be a Pro!
With the giant upswing in business, now is the time to get out and hire a quantity of quality people with no bad habits. Sounds easy, but here is the low down on making a successful campaign. It starts with planning people involved, number of hires, mapping out timing, and researching the best advertising sources. […]
Valentine’s Day Massacre – Part Duex
In my last post I wrote about the initial experience walking in to a restaurant the Saturday after Valentine’s Day. Finding out there was no reservation, rude employees frustrated with aggravated customers, and disappointment of a ruined experience. In many ways this mimics what happens in a poorly executed Sale or Advertisement in a Dealership. […]
A Valentine’s Day Massacre – Part I
Being on the road during the week, I missed Valentine’s Day with my beautiful wife for the first time since we started dating. This meant that celebrating on the Saturday after had to be extra special! I had been looking forward to being home, and couldn’t wait for some R&R time with the Misses. I […]
Get the Gold – This Week’s Reading Post
One of my recent recruiting and training deals brought me to a Dealer that was dissatisfied with his staff. While this is not unusual, I greatly prefer coming in to grow a staff to get more business. In this case hiring of new Sales Consultants was meant to “shake up the lot lizards”. I felt […]
Slumps are for chumps! This weeks reading list.
This weeks highlighted book is “Little Red Book of Selling” by Jeffrey Gitomer. I selected this book based on a message I received through Facebook from one of my previous students. This student has had a lot of success the first three months on the car business, was actually the Sales Consultant of the month […]
Retain Your Sales Consultants – It’s in the Doing
Welcome all, as January is roaring to an end. I recently attended a memorial for my Grandma, a feisty 95, and heard something, that upon reflection bears repeating. My oldest and wisest cousin (he is going to have a big fat head when he reads this) stood up to talk about our Grandma, and said […]
Advertise on 200 sites for top Sales Talent
Did you know that I can not only recruit and train, but also handle advertising for any and all positions in your store? I have the best contracts worked out with over 200 job sites, because of the heavy amount of ads I run for my recruiting business. This means I can place an ad […]
7 Ways to Recruit, Train, and Retain Top Talent
7 Ways to Recruit, Train, and Retain Top Talent Hiring and Training the right employees can make a huge difference in any organization! The smartest Dealers and Managers know that their most valuable assets at their dealership(s) are in their personnel. But how do you find, recruit, train and retain top automotive talent? During this information packed […]